Robert Leigh Pritchett, MSCS, CTE

1952 Thayer Drive

Richland, WA 99354

1-509-943-2524 (Home) or 1-509-942-4328 (iPhone)

Skype: macCompanion Email: rpritchett@maccompanion.com

SUMMARY

Results-oriented Project Manager and IT professional with experience and proven track record in designing, implementing and managing projects in software development firms, documentation management, web site development, network infrastructure design, product reviews, computer hardware testing and evaluations. Proven strengths in meeting goals and producing bottom-line team efforts.

Project Management

Web Design and Maintenance

Network Infrastructure Design and Development

Publishing and Editing

Systems Analysis and Design

Internet Telephony Evaluation

High Tech Systems Maintenance

Tools of the Trade

Microsoft Office, Adobe Master Collection Creative Suite CS4, Nemetschek Vectorworks 2010 and lots of other productivity apps.

iPhone, MacBook Pro 17" with latest Mac OS X and Crossover (for Windows-only apps).

PROFESSIONAL EXPERIENCE

Energy IT Services January 2010 - Present.

Tier 2 Technical Support.

Starwest Satellite - Sept 2009 - January 2010.

Regional Service Provider.

SEENetwork - Tri-Cities, WA January 2009 - September 2009

Treasurer.

Helping to develop the organization into an umbrella, covering sustainable energy and environmental stewardship technologies.

Pure Energy Systems Network - Online February 2008 - March 2009

Site Consultant and then Site Director.

Site support management. Content research. Forum support for the New Energy Congress. Built up site traffic rivaling that of Wikipedia.

Alternative Energy User Group, Richland, WA 2007 - Present

President.

Bringing in alternative energy vendors, manufacturers and developers each month to the group in order to learn more about their offerings and opportunities.

MPN, LLC, Richland, WA 1996 - Present

Owner, Consultant, Publisher.

• Built the company into a trusted source for computer-industry related reviews for hardware manufacturers, software developers, book publishers and training programs.
• Oversee assignments for product reviews to 15 volunteer staff for publication of monthly magazine with close to 2 million page views per month. Also participated in a weekly Podcast through iTunes.
• Provide consulting services to businesses and individuals that migrated to the Macintosh platform and sell value-added products through online affiliates.
• Provided Telecommunications project management, both Inside and Outside Plant fiber, copper and fiber-to-the-desk.
• Ran Quality Control for the Bonneville Power Administration fiber run between Seattle, WA and Portland, OR in what is now called NOANet. Also taught courses in infrastructure design.

InStar Corporation, Kennewick, WA 2003 - 2006 (Now AMS)

Support Tech and Web Admin.

• Managed software documentation and developed online customer self-help program that reduced the Customer Service call-rate and helped improve insurance agency management’s “paperless office” environment to be one of the best Insurance Agency Management software providers in the industry. Helped establish the best reputation in client satisfaction and retention with Insurance Agencies.
• Provided content and content management for website and software releases, company server customer service support area, bi-monthly magazine, certify insurance carriers and Rating Vendors with the Insurance Agency Management software.
• Handled software update distributions.

Technology Marketing Corporation, Norwalk, CT 2001

Technical Lab Analyst and Article Editor for 4 trade journals and website.

• Reviewed and wrote articles regarding various Internet Telephony hardware and software applications for TMC technical journals (some telecommuting involved) and website.
• Interviewed companies on-site (even outside the US) and published results.

SCM Consultants, Kennewick, WA 1996-2000 (Now Tetra Tech)

Telecom Project Manager.

• Provided estimates, project management, design and consulting for such facilities as the Walla Walla State Penitentiary Telecom Upgrade and school districts in Hermiston, OR, Morrow County School District, OR, Pasco and Richland, WA, including systems installations.
• Provided all aspects of Concept, Design, Planning, Bidding, Estimating, Installation, As-building and Maintenance. Some System Administration. Also provided content and maintained a Telecommunications and Technology website.
• Worked with private businesses such as Charter Communications for the Richland I-LAN for the city of Richland, WA and various businesses in Kennewick, WA

Christenson Electric, Portland, OR 1996

Telecom Project Manager.

• Taught and trained structure wiring and low voltage courses in Portland, OR.
• Project managed telecommunications upgrades at the HP facility in Corvallis, OR.
• Provided Quality Assurance for the  Eugene, OR School District infrastructure.
• Bidding, Estimating, Installation, As-building and Maintenance.

Boeing Computer Services, Richland, Washington 1982-1995 (Now Lockheed Martin)

Telecom Engineer, Project Manager, Network Tech, Office and Computer Equipment Tech.

Project management, planning, design/engineering for both multi-million dollar Inside and Outside Plant projects (including fiber-to-the-desk) for many government and contractor facilities (required security clearance). Senior Computer Systems Analyst work, feasibility studies.

• All aspects of Design, Bidding, Estimating, Installation, As-building and Maintenance.
• Computer Technician and Office Equipment Technician work: Provided services to all office equipment installation, maintenance and upgrades such as personal workstations (including all electro-mechanical pre-computer systems, i.e. typewriters, copiers, calculators, shredders, etc.), mainframe peripherals, all computers and computer networks.
• Held “Q” Security Clearance for all of the Hanford Nuclear Reservation.

Central Washington University, Ellensburg, WA 1978-1982

Computer Network Tech. Office Equipment Tech.

• Maintained all office equipment including reprographics, IBM typewriters, mainframe terminals and networks.
• Provided Computer Systems Analyst work as part of the Computer Services department.

EDUCATION

Masters of Science, Computer Systems

City University, Bellevue, WA

Focused on systems analysis and development, computer network installation and support.

Bachelor of Arts, Administrative Office Management, Minor in Data Processing

Central Washington University, Ellensburg, WA

TRAINING

Former Registered Communications Distribution Designer (RCDD), BICSI  and RCDD LAN Specialist, BICSI up to 2008.

Apple Product Professional  2006 - Present.

Short Sale – Vision Investing Group 2007.

Loss Mitigation Professional – Loss Mitigation Institute 2004.

Computer Telephony Engineer (CTE), Cyberstate University, CTI Institute

Former Microsoft Certified Systems Engineer NT and Wide Area Network 2000.

Devry Institute Electronics 1984.

Also have various certifications from Infrastructure cabling manufacturers and management training courses.

When I'm not "working", I've been helping others become gainfully employed

since 1996.