Robert Leigh Pritchett

1952 Thayer Drive

Richland, WA 99354

SUMMARY

Results-oriented IT professional with experience and proven track record in designing, implementing and managing projects in software development firms, documentation management, web site development, network infrastructure design, product reviews, testing and evaluations. Proven strengths in meeting goals and producing bottom line team efforts. Hands on Experience with:

Web Design

Network Infrastructure Design and Development

Publishing and Editing

Systems Analysis and Design

Internet Telephony Evaluation

High Tech Maintenance

Software

Microsoft Office, Adobe Creative Suite Design and Web Premium, Nemetschek Vectorworks 2008, Carrara 5 Pro, ConceptDraw V and ConceptDraw Project.

PROFESSIONAL EXPERIENCE

Proposed the 3-Rivers Synergy Centre 2007

Giggles Gluten -Free Bakery and Deli - Store Manager, site content manager - http://www.glutenlessmaximus.com

MPN, LLC, Richland, Washington

http://www.maccompanion.com 1996-2007

Owner, Consultant, Publisher.

• Built the company into a trusted source for computer-industry related reviews for hardware manufacturers, software developers, book publishers and training programs.
• Oversee assignments for product reviews to 15 volunteer staff for publication of monthly magazine with close to 2 million page views per month. Also participate in a weekly Podcast through iTunes.
• Provide consulting services to businesses and individuals that migrated to the Macintosh platform and sell value-added products through online affiliates.
• Provided Telecommunications project management, both Inside and Outside Plant fiber, copper and fiber-to-the-desk.
• Ran Quality Control for the Bonneville Power Administration fiber run between Seattle, WA and Portland, OR in what is now called NOANet. Also taught courses in infrastructure design.
• Managed software documentation and developed online customer self-help program that reduced the Customer Service call-rate and helped improve insurance agency management’s “paperless office” environment to be one of the best Insurance Agency Management software providers in the industry. Helped establish the best reputation in client satisfaction and retention with Insurance Agencies.
• Provided content and content management for website and software releases, company server customer service support area, bi-monthly magazine, certify insurance carriers and Rating Vendors with the Insurance Agency Management software.
• Handled software update distributions.
• Provided all aspects of Concept, Design, Planning, Bidding, Estimating, Installation, As-building and Maintenance. Some System Administration. Also provided content and maintained a Telecommunications and Technology website.
• Provided estimates, project management, design and consulting for such facilities as the Walla Walla State Penitentiary Telecom Upgrade and school districts in Hermiston, OR, Morrow County School District, OR, Pasco and Richland, WA, including systems installations.
• Worked with private businesses such as Charter Communications for the Richland I-LAN for the city of Richland, WA and various businesses in Kennewick, WA.

Technology Marketing Corporation, Norwalk, Connecticut

http://www.tmcnet.com   2001

Technical Lab Analyst and Article Editor for 4 trade journals and website.

• Reviewed and wrote articles regarding various Internet Telephony hardware and software applications for TMC technical journals (some telecommuting involved) and website.
• Interviewed companies on-site (even outside the US) and published results.

Christenson Electric, Portland, Oregon 

http://www.christenson.com/ 1996

Telecom Project Manager.

• Taught and trained structure wiring and low voltage courses in Portland, OR.
• Project managed telecommunications upgrades at the HP facility in Corvallis, OR.
• Provided Quality Assurance for the  Eugene, OR School District infrastructure.
• Bidding, Estimating, Installation, As-building and Maintenance.

Boeing Computer Services, Richland, Washington 

http://www.hanford.gov/ 1982-1995

Project Manager, Network Tech, Office and Computer Equipment Tech.

• Project management, planning, design/engineering for both multi-million dollar Inside and Outside Plant projects (including fiber-to-the-desk) for many government and contractor facilities (required security clearance). Senior Computer Systems Analyst work, feasibility studies.
• All aspects of Design, Bidding, Estimating, Installation, As-building and Maintenance.
• Computer Technician and Office Equipment Technician work: Provided services to all office equipment installation, maintenance and upgrades such as personal workstations (including all electro-mechanical pre-computer systems, i.e. typewriters, copiers, calculators, shredders, etc.), mainframe peripherals, all computers and computer networks.
• Held “Q” Security Clearance for all of the Hanford Nuclear Reservation.

Central Washington University, Ellensburg, Washington  

http://www.cwu.edu/  1978-1982

Computer Network Tech. Office Equipment Tech.

• Maintained all office equipment including reprographics, IBM typewriters, mainframe terminals and networks.
• Provided Computer Systems Analyst work as part of the Computer Services department.

EDUCATION

Masters of Science, Computer Systems, City University, Bellevue, Washington http://www.cityu.edu/

Focused on systems analysis and development and computer installation and support.

Bachelor of Arts, Administrative Management, Minor in Data Processing, Central Washington University, Ellensburg, Washington  

 http://www.cwu.edu/

TRAINING

Loss Mitigation Professional – Loss Mitigation Institute  

http://lossmitigationinstitute.com

Short Sale – Vision Investing Group

http://www.visioninvesting.com

Apple Product Professional 

http://www.apple.com 

Computer Telephony Engineer (CTE), Cyberstate University, CTI Institute

http://www.worldmind.com/media/text/clients/cyber/cyber.html

Microsoft Certified Systems Engineer and Wide Area Network

http://www.microsoft.com

Registered Communications Distribution Designer (RCDD), BICSI  and RCDD LAN Specialist, BICSI

http://www.bicsi.org/

Devry Institute Electronics

http://www.devry.edu/

Also have various certifications from Infrastructure cabling manufacturers and management training courses.